Canada’s top court signals tougher days ahead on accessibility
by Tara McPhail
Canadian human rights laws require employers to accommodate employees and customers with disabilities up to a point. What point? The point at which the accommodation would constitute “undue hardship” on the employer. But what makes an undue hardship? A recent Supreme Court of Canada decision appears to set a high threshold for the undue hardship defense.
The court upheld a federal regulatory order forcing Canada’s primary passenger railway operator, VIA Rail, to spend tens of millions of dollars to provide better access to passengers in wheelchairs.
The decision (Council of Canadians with Disabilities v. VIA Rail Canada Inc.) has a major impact on transport services including airlines and interprovincial bus companies. More broadly, the decision also influences the way Canadian courts and human rights tribunals are going to approach the issue of how far employers must go to accommodate employees and customers with disabilities. (more…)